Vital Command approached DMC to redevelop the web interface for the Automatic Wireless Sensing and Monitoring system, or AWSAM, under an accelerated timeline and to improve other aspects of their system. DMC worked with the client to understand the needs of different users of the application (sellers, installers, and owners), and our UI design team designed a new user interface from the ground up. DMC built the application using a phased approach, focusing on getting critical functionality online first to allow cutover before adding further features.
Device Management
Working with Vital Command, the AWSAM application demonstrates DMC's experience with managing a host of devices in many different locations. In this application, devices are managed throughout their supply chain by different organizations and users, therefore, it was very important to carefully design a flexible permissions scheme so that each user can do everything they need, but nothing they shouldn’t, with the device. DMC added live-update functionality to the web application to display device data and alerts in real-time. Thorough historical logging and CSV report export functionality allow users the ability to dig through what happened in the case of an incident.
Vital Command requested that DMC change many of the protocols and also added new device types into the Vital Command ecosystem. These protocol changes and new sensors required firmware and software changes in C, Java, SQL, C#, and React Typescript. During development, DMC improved and streamlined the existing communication system for the devices to allow users to confidently command all device functionality from anywhere, including updating the device with the latest firmware.
DMC continues to support and enhance the application as the customer finds opportunities for new features and enhancements.
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