DMC Passes Fifth CSIA Certification

DMC recently passed our fifth CSIA audit. To maintain our certification by the Control System Integrators Association (CSIA), we are required to undergo a third-party audit every three years. CSIA Certification demonstrates best business practices for control system integrators.

Preparing for the Audit

CSIA recommends approaching an audit like managing a project. DMC assigns a champion to every piece of audit criteria to evaluate and update it. Storing our best practices on SharePoint makes it easy to access and link criteria to our best practices.  

Score and Improvements

DMC has been CSIA certified since 2009. During our most recent audit, we improved our score from 337 in 2018 to 353 in 2021.

“DMC passed with flying colors," said Don Roberts, the Exotek auditor. "They have the best use of systems, workflow, and tools to automate their processes that I have seen. I was impressed with how they take the advice from each audit and demonstrate the incorporation into their processes at the next audit." 

Significance

DMC aims to be an industry leader, and CSIA certification is critical to staying ahead in the industry. The certification recognizes DMC's technical proficiency and sound business practices. The time and resources we have invested in recertification make DMC a better company, helping us improve our business practices and better serve our clients.

“Don Roberts and Exotek provide so much more than the assessment," said Frank Riordan, DMC Founder & CEO. "DMC is a better company because of our involvement with Exotek and Don's consulting.” 

There is a strong link between certification and business performance. Since our first CSIA audit in 2009, DMC has grown our employee headcount every year. We feel that there is a correlation between certification and company growth. The chart below shows our team growth over every year of CSIA certification.

Tips to Prepare for the CSIA Audit

Creating and maintaining effective best practices is key to the success of systems integrators and a big part of CSIA Certification. If you're considering CSIA certification for your organization, check out our 10 Tips and Tricks for Using SharePoint to Prepare for the CSIA Audit presented by Rick Rietz at the 2018 CSIA Executive Conference. These tips help establish an effective best practices structure inside SharePoint that is easy to use and maintain.

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